ipDatatel provides alarm communication solutions through a broad selection of single and multi-path alarm communicators, enabling easy and cost-effective system takeovers. In addition, IPD provides solutions for controlling smart devices to enable additional dealer RMR with Helix as well as a robust cloud video solution for your video monitoring needs.
ipDatatel’s product line offers:
- Universal Alarm Communications
- Remote panel servicing via keybus-connected alarm communicators
- Programming and downloading for supported Honeywell and DSC panels
- Proprietary alarm signaling network with no single point of failure
- Dealer support and training
ipDatatel’s Line of Alarm Communicators Offer:
IP ALARM TRANSMISSION
Alarm transmissions are made using Contact ID or SIA format and can be sent to your Central Station via the PSTN to your alarm receiver or can be transmitted directly by IP. Alarm signals such as open/close, trouble, supervisory, latch-key, and monitoring of special devices, can be routed directly to your Central Station or to the customer. Transmissions such as open/close signals can be filtered to the Central Station reducing cost of monitoring fees.
Your customers can operate their alarm system and smart devices, including thermostats, lighting, and lock controls from their smart phone. The full-featured Virtual Keypad connects in about five seconds. The Virtual Keypad is compatible with iPhone, Android and most computer web browsers. Alarm history event log is also provided at the touch of a button. The application “ SecureSmart “ is free to download at the Apple App Store or Android/Google Play. SecureSmart is now available with dealer branding.
Notifications for alarm, supervisory, trouble, and open/close signals are provided. Notifications by text and email identify the alarm system address, alarm signal and zone, and alarm signal description. Notifications usually arrive to your customers within about five seconds. ipDatatel also provides an exclusive feature of notifications via computerized voice for customers who wish to receive a phone call (where they may not want text or email messages).
Control smart home devices including thermostat, lighting, and lock controls.
All Cellular Communicators are pre-configured for immediate use on Verizon’s CDMA Cellular network saving valuable installation time. The communicators are designed to easily connect to the panel’s keypad bus and to the customer’s Wi-Fi router/switch using WPS or a standard RJ45 Ethernet plug. They automatically seek an IP address with no programming required for the router/switch. Setup is simple via a private, dealer-branded web portal.
Our IP enabled communicators provide downloading for supported alarm control panels such as Honeywell and DSC brands, which utilizes their current software. All of ipDatatel products are firmware upgradable over Internet or Cellular.