Approximately 80 million smart home devices were purchased globally in 2016. This number increased by 64 percent from 2015 and is expected to continue to rise as more consumers see the value in smart devices such as smoke detectors, thermostats, and virtual assistants like Amazon Echo. The connected home requires more advanced security systems than basic fire and burglary panels. With new and innovative ways that consumers are interacting with their homes—the role of security has needed to expand and change with these new technological times.
In this new market of connectivity, security dealers need to take the time to better understand the needs of tech-savvy consumers using smart technology. Consumers demand professionally monitored security systems effectively integrated into their intelligent homes. Consider the following roles of security in the connected home and how you can meet these consumer demands as dynamic security dealers.
1. Enhanced Safety
Your customers will have peace of mind knowing that their security systems will make their connected home safer. Maintaining security in a connected home entails your customers having a wireless system that integrates with the lights, thermostats, and locks. Advanced security systems have internet connectivity to fully integrate the expanding spectrum of connected devices in their homes. The role of security must expand with pioneering technology, like the SecureSmart Helix, which decreases the attack surface. It bypasses complex updating problems that regularly need to be patched to handle security weaknesses — to prevent hackers from penetrating the system.
2. Increased Convenience
The right security system can make your customers’ lives easier, not more complicated with a convoluted platform that makes no sense to the average homeowner. The role of security must adapt to the needs of the average homeowner—who wants to have access to cloud video monitoring and a user-friendly virtual keypad so that they can effectively monitor their connected home and all the integrated functions such as locks, thermostats, lights, and garage doors. This advanced security functionality increases their convenience level through a comprehensive app that can be accessed on smartphones and all mobile devices, as well as on PC’s. Getting notifications through email, text, push, and voicemail further enhances the convenience factor.
3. Superior Reliability
Your customers should have complete confidence in the superior reliability of their security system. As an effective security dealer, the role of security involves integrating various layers of protection for your customers’ homes. Comprehensive protection includes advanced street, perimeter, and interior protection, as well as fire and emergency safeguards, and a cohesive symbiotic relationship with all the connected devices in their home. Your customers will benefit from superior reliability with dual-path alarm communications through IP and cellular networks to the central monitoring station.
The role of security in the connected home involves the assimilation of the three main factors: enhanced security, increased convenience, and superior reliability. If security systems don’t measure up to these vital standards, then they are failing your customers with connected homes. ipDatatel + Resolution Products is bridging the gap between consumer demand for DIY systems. Consider how you can better implement the role of security to optimize security systems in your customer’s homes.